NDIS Mental Health & Community Support

Support that meets you where you are.

Reach Supports walks alongside people living with mental health challenges — building confidence, connection and everyday independence, one genuine relationship at a time.

Make a referral → See what we do
Who we support

Here for people — and the people around them.

Whether you're finding support for yourself, someone you love, or someone on your caseload — you're in the right place.

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NDIS participants

People living with mental health challenges, working toward recovery, independence and a life that feels like their own.

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Working with your support team

We work closely with your Support Coordinator, allied health professionals, family and other important people in your life — keeping your supports coordinated, practical and focused on what matters to you.

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Working with families & guardians

With your consent, we work closely with families, guardians and the people who matter to you — valuing clear communication and collaboration, while keeping your choices, dignity and independence at the centre.

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Community-based mental health support

Practical, community-based support to improve your mental health, build confidence and grow independence. You stay in control of your goals and your pace — we're here to guide, encourage and work alongside you.

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Social & community connection

We support you to explore your interests, meet new people, join social groups and feel more connected to your local community — always shaped around your comfort level, interests and personal goals.

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Community services

A collaborative partner for housing, justice, employment and community organisations supporting shared clients.

What we do

Everyday support, done properly.

We provide the support workers — community support and in-home support — working as a team with your support coordinator and everyone already in the person's corner.

01

One-on-one support

Personal support built around each person's own goals — managing daily life with mental health challenges, at their own pace.

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02

Community access & participation

Getting out into the world — hobbies, groups, volunteering, events — with a worker who makes it feel possible, not clinical.

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Daily living & life skills

Cooking, budgeting, appointments, routines — practical, side-by-side skill building that grows real independence.

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Social & recreational connection

Shared meals, group activities and community events that turn isolation into belonging — because connection is care.

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Transport & appointments

Reliable support to get where life happens — health appointments, education, work, family and community.

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Capacity building

Longer-term work on confidence, coping strategies and self-advocacy — so support needs shrink as capability grows.

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Our approach

Relationships first. Always.

We're not a big, faceless provider. We match people with workers who fit — and then we protect that continuity, because trust is where progress starts.

01

We listen first

Before rosters and service agreements, we get to know the person — their story, their interests, what a good week actually looks like for them.

02

We match carefully

The right worker changes everything. We match on personality and shared interests, not just availability.

03

We show up, consistently

Same faces, reliable shifts, honest communication. When something changes, participants and coordinators hear it from us first.

04

We grow with you

Goals evolve. We review, adjust and celebrate progress — supporting people toward more independence, not more dependence.

For referral partners

Refer with confidence.

Support Coordinators, allied health professionals and community teams refer to us because we respond fast, communicate honestly, and deliver the support we promise.

You first
A person-centred approach — support shaped around the person, never a template
Bayside
Based in Brisbane's bayside — supporting the South East
1:1
One-to-one support, carefully matched — the right worker, every time
Step one

Get in touch

Send a referral or email us at management@reachsupports.com — we'll get back to you within a day.

Step two

A relaxed meet & greet

We'll organise a time to come and meet — no pressure, just a chance to answer your questions and see if we're the right fit.

Step three

Supports start smoothly

Happy to move forward? We sort the service agreement, assign your matched team, and get the first shift underway — keeping you in the loop throughout.

Start a referral →

Prefer to chat first? A two-line email works too — referrals@reachsupports.com

For participants & families

Support should feel like being known.

Choosing a provider is a big decision. Here's what you can expect from us — no jargon, no revolving door of strangers.

  • ✓Workers matched to your personality and interests
  • ✓The same familiar faces, week after week
  • ✓Support built around your goals — not our roster
  • ✓Family and guardians kept in the loop, your way
  • ✓Easy to talk to — and easy to change things when life changes
Reach Supports.

The right support doesn't feel like a service. It feels like someone in your corner.

— What we aim for, every match
Our story

See what support looks like in real life.

🎬 Our brand film is on the way — a look at the team behind Reach.
Ready when you are

Let's reach out together.

Make a referral, ask a question, or just have a chat about whether we're the right fit. A real person — not a call centre — will get back to you.

Make a referral → Send us a message
Contact us

Let's start a conversation.

Questions, referrals or just want to know if we're the right fit? Send us a message and a real person will get back to you.

Pressing send opens your email app with the message ready to go to our team — just hit send to finish.

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